Financial metrics are widely used in business today to understand the important drivers of a business and its results.  Even more importantly, they are critical tool in managing your business.  Well defined metrics define the priorities serve to communicate priorities to your employees, summarize your operating goals, serve as targets for your operating plan, and are most effective when implemented with a highly correlated incentive plan. 

Filtering through the noise can be the most challenging part of implementing a balance scorecard process. The process can be done most effectively with an independent facilitator using a defined approach.